Refund Policy
30 DAYS GUARANTEE REFUND
A few details
Info
Full 30 days refund guarantee on digital products from our store
Also this apply for physical products only after return of the items purchased, for any refund please use the contact form on our website.
How we solved it
For Wedding Package
Customers can only place a refund 30 days before the wedding if unforseen circumstances arise. If items for the event has not yet been purchased, you may receive a full refund on price of item; If not you can only receive partial refund in regards to what’s already spent towards your event and a cancellation fee of 5% from your initial deposit.
WHEN WILL MY CREDIT CARD BE REFUNDED?
Transit time back to the warehouse may take up to 7 business days. You will receive an e-mail once your return has been received & processed. Once your return is processed, please allow up to 2 weeks for your refund to appear on your bank account (depending on your financial institution).
